SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Noah & Nada Pop Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect!
Super helpful store, perfect item. Highly recommend!!
I liked the necklace, you can twist it differently, adjusting the length
The chain glitters, came in a black bag, as a gift gave a napkin for cleaning silver. qualitatively made. I reached Tatarstan for a month, I'm happy with the purchase. in length 80 cm, I wrap twice and norms.
I really liked the , very nice quality and fast delivery
arrived safe and sound. looks great.
The RB came quickly. Attached pouch and cleaning cloth. But spike is not quality, can fall off
Delivery 15 days to Stavropol, everything is perfectly packed, earrings put as a gift, the products are very beautiful
Received rather quickly. Great quality!
A beautiful chain, so far I can not say anything bad about it, since I just got it today. It looks very neat, the coating is uniform, there is a sample, but I certainly doubt very much that it's a real silver)) as a gift to order put earrings-car,, Later I will add a review when I actively put itLet's see if it's enough.
It came in about a month. As a gift pouch, napkin and carnations in the form of pearls.
Everything is very beautiful! As in the description. As a gift pouch for storing jewelry, a cloth for polishing silver and pearl carnations. I'm madly happy with the order. I recommend it to everyone!
Fast delivery
A beautiful product for such a penny! Photo made in the evening with artificial lighting, in the sun looks absolutely different. In the parcel there was a product itself, a black pouch for storage and a napkin for care.
Lancezhok garniy. Duge dovgia. In a set of her mischief.
Overall the is an excellent buy. Don't miss out!
The chain really liked, the total of it is approximately 82 cm, the length of the stick is 3 cm, the diameter of the ring is 1,2 cm. On the chain is a test, but there are doubts that it is really Silver. Came with a velvet bag, looks very minimalist and beautiful.
It's actually quite a reasonable price for , so I gave it a try. Satisfied :)
Everything's fine!
Pendant really liked, qualitatively made. The length is 85 cm. Also there is a separate pouch and napkin for silver. Silver or not, I don't know. Ordered 23.10, came 12.11. Seller recommend.
Very beautiful pendant, neat execution, there is a test, it looks really like silver. Probably the best purchase of jewelry on aliq. Usually you buy and like, well, it's Ali. and then the effect is Wow
The order was waiting from September 2 to November 11, I did not expect that it would come (to Kaliningrad). . Thank you so much! And definitely recommend to buy. Who loves such things, you will not regret. All good and peace!
even better than i expected!
Brilliant! I liked it very much. Packing is good, a pouch is included and a napkin. Worth a sample 925
Beautiful chain. Delivery to the Kemerovo region 43 days. Additionally sent a napkin and a pouch. 925 sample is indicated