SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Noah & Nada Pop Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Probably the lowest price for Custom Acrylic Keychain available in a lovely webstore!
They were beautiful! Excellent quality, printing will not be ruined because it has two acrylic layers that protect it on both sides
I love this person's keychain ❤️ forever ordering. very professional! sweet and knows what they are doing, great customer service.
good quality :) well-made
They are ideal thank you very much for them I will order more!!! At first I thought they were dead and scratched, but it turned out to be a film. I took it off and got delighted. Thank you I regret that I did not order more size :((( It's a couple of weeks, very fast.
wonderful product quality
Actually obsessed and highly recommended!! | Communication with supplier is easy | I drew these bratz badminton dolls of my friends for Christmas gifts
I was very satisfied with the product!, it is as they describe it, the shipping time was faster than I imagined and the quality of the product still amazes me. I'll definitely order back here!✨
it's really resonably priced, and the store offers a great service.
Beautiful and the store very kind and attentive. 10/10 I'll buy back here
The store offers the cheapest price for Custom Acrylic Keychain. awesome deal!
This webstore offers the best price for Custom Acrylic Keychain
Perfect, good quality!
I recommend to everyone, it came quickly, the quality is super, they are very large In film.
im in love!! thank you!! it came very fast, i ordered 09.10. its 24.10 and i have it already
I'll buy more, the store is very good.
Cool thanks!
Exactly what I asked. I am satisfied with my order
Excellent Product!, I will order more often from this supplier✨
Everything is super!!!!! Came in a protective film, with a beautiful carabiner in the form of a star. Very nice, I plan to order more!!
Very good quality, I loved the product, I will order more
what can i say? everything is soooooooo perfect! the store was very communicative, and i had no problems sending a message and getting the charms i wanted. the manufacturing time was very quick (less than a week), and shipping took ~month which is very normal for most items ordered on aliexpress, so i didn't mind waiting at all ^0^ every charm i ordered came correctly, i don't see defects on any of them. there was also a protective film on BOTH sides of each charm which i was impressed by! the quality of the printing is very clean and the charms look amazing overall ♡ॢ₍⸍⸌̣ʷ̣̫⸍̣⸌₎
It's so nice and cute, I brought a keychain and then sent the picture of my drawing to the store through message and their email and it arrived safely and perfect! I recommend
Super nice. Very good communication with store and fast shipping. I'll order more. Recommended 100%
Finally took the keychain, and it's wonderful: D itself is small, slightly less than five by five, but the quality is chic: The picture is bright and clear. On the back there is a protective film. The keychain is tight, strong. Fastening to choose from. Everyone is happy :)