SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Noah & Nada Pop Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The sheets in Ukraine went for three weeks... On the quality of questions there is no type of bike. The thing is very cool on the full inside as a stove. Heats well and keeps warm... You can safely take .. I took a small size for a one-and-a-half bed.
Uncle Pratsuya 3 One side 12 cm, and Z inshogo 7 cm. Do not reach kraivayucha priboral There is an unfriendly smell, the smell of Chuti Z reviews 5-7 cm Unit not greed Matter is not priemna 40 ° +/- Chi brave bi I'm the goods of the South West? 50/50 S Ale yakshcho pratsime chomi South of vivisha
this is the BEST!! PURCHASE THE 2ND ONE
The blanket is excellent, or rather the sheet) judging by the thickness. Heats decently, the purchase is satisfied. Delivered to the Mail in Moscow in 4 days, nice
Same as on photo. It is great for cold winter days. It needs for about half hour to heat it enough. It has regulator for more hot,and less.Delivery to Croatoa about 42 days.
The order came quickly description exact, but really if it lies just so barely warm, but when you lay under the blanket even in the first position it's hot not to mention the second position. The goods are completely satisfied.
Everything is wonderful. Heats))
The blanket corresponds to the description, the surface is pleasant to the touch. Heats enough even on the first position. The wire is not very long, but I had enough. Plug under the usual European outlet. Shipping and delivery is fast.
Product conforms to the description. Good surprise to see that the electrical outlet is suitable for European sockets and the color is very beautiful too
Fast delivery. good quality. Blanket without smell. Packing is great. There is an instruction for Russian. The size corresponds to the declared requirements. Everything is fine. Recommend. Took for 1050₽
Tested, working ok. Its produce a lots of warm, very satisfied with product. 55W maximum power consumption. With combination of wireless socket, programmable timer its excellent on cold nights
Fast delivery, good looks. The children there are happy. It is good use for the winter and summer. The blanket has two sides. Thank you so much!
Delivered quickly. It warms well.
Heats up fast, very fast, but can not wash, and no other instruction to sanitize. YY measurement ordered were 150 × 0.70
Everything is accurate, it heats as expected, the euro plug, instructions, the material is good, the remote is comfortable, satisfied. It came in 6 days from the Russian Federation. even the color coincides, without a smell. 45 Watt. Thank you.
The parcel was delivered to meestexpress in Kiev in 3 weeks. Well packed, everything is clean. Garbage, smell, thread-No. Attached are instructions in Chinese, English and Russian languages. The operating conditions are not so simple, so whether it works and how it works, I will write in an additional review.
On the way to Moscow 8 days. The material medium put under the sheet, heats well. Especially since you can divide into two heating zones. I like it. Heating is not very strong, comfortable. Recommend
The blanket was sent lightning! In two or three days it was already delivered to the destination. Corresponds to the description. It's fine for now. I hope, in the future I will not be disappointed.