SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Noah & Nada Pop Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
i'm a happy customer!! delivery and quality amazing!
Advise!!!! Very cool bag, for such money, especially. Order arrived for 25 day, long wait did not have to)
The bag is just top-top top, but the very crumpled very cool bag drove a long time
The bag came very crumpled, but in general for its money is normal.
Just wow top fashionable youth cupcake bomb, comfortable, roomy, order, you will not regret
Brand new ! happy with the purchase
This is love!!!!!! For such money just some gift .... it is beautiful
Bag Top beautiful not crumpled with a lock all OK right now❤& Middot;
Thanks to the store! very beautiful and fast delivery! super!
makes a perfect gift. couldn't be happier!
Happy with the purchase. Thanks to the seller, it's a true bargain!
Bag yakysna, majet without nicotok, furnitura is good, seriously, leatherette, not just woven. Stylish. The paths of the 'yata, ale walking of the feather head is easy to get to
The bag is cool, but there are two minuses, the first thing is that the bag has a bad lock, it needs to be treated gently)). And the second thing is that the bag came to stuffed crumpled, but then it's okay, she straightened up. I think for such a price fire. To buy I advise))
Really glad they have it for sale. Met all my expectations!
This handbag is wonderful! I received my parcel a week earlier than expected. The bag came a little crumpled, I put my clothes there, and she got a little fixed. The color is very beautiful, as I wanted. The castle is a little slow at the end, but it's not scary at all. Recommend!
For a long time I did not order from Alika and is very surprised by the speed of delivery. All parcels come together, do not wait for each. Bag my love, long wanted, but did not know where to order better, so that the quality was good. As a result, I ordered here and did not regret it. It looks really expensive, exquisite. It will look good and many images can be come up with it. I came crumpled, but everything will straighten out, I hope.
I made some of the best savings by purchasing Women’s Mini Casual Shoulder Bag - here it's offered with a solid discount
Received perfectly. Later I will give more details when I start using it
Thank you so much I am leaving a feedback on 5 star
Sewn so-so, for a triple, well, for such a price will go. From the distance of flaws do not see, came crumpled, stuffed things there :))
The best thing about this item is its undeniably high quality
Handbag is small, but cool!) For such money-I recommend! Came quickly with other parcels
The bag is very thin on the bottom of the net. Lock pratsuya, do not wash the thread. In Ukraine priyshov poshti for the city, ale is not tudi Kudi Nada, should come to UKR, but came to the city (I recommend a new)
excellent, looks stylish, fast delivery. thanks!!!!
Delivery delayed for two weeks, for such money is even good, a little crumpled came, some where the threads stick out, the lock closes well, inside there are no pads and there