SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Noah & Nada Pop Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The elastic for the hair is exactly the same as the picture. I do not have a dugé and the reception is not great. To Ukraine zamovlennya came for the city
Beautiful gum. I do not think that it will not hurt the hair, but it looks good.
I take the second time, I like everything. Looks nice, not tight. Got there in 3 weeks
Beautiful, high-quality elastic band, nice color, well holds the hair, delivery a little less than a month)
In comparison with other elastic bands from the same material-black visually looks smaller and slightly weaker (those in two turns hold the hair well, and black in two turns) in three very well holds hair). On the hair, the gum looks beautiful and neat, I like it)
with or without a discount Women’s Silk Hair Band is freat value for money
Everything very well made and very well designed. recommend!
Thank you very much for such a quality product.
I ordered 2 rubber bands. Got in 14 days, but they are different.
matches the picture in full. i'm pleased
The color is beautiful, the seams are neat, the threads do not stick out, the elastic band is tight
Much more than I thought (it's good) overflows. I liked it
Women’s Silk Hair Band discount is the best offer in this webstore
such a low priced Women’s Silk Hair Band is nothing but a bargain. got my mail in a really short time, no troubles
good quality!
Everything is super, the elastic band is trimae hair, viroflen Z good matter
Good small hair elastic. The quality is excellent. Sent fast. There was a package of 33 days. Russian post office. I recommend to buy. I really liked it.
this is a perfect choice for such a low price
very nice, black and brown are so pretty, smaller than 3rd one perfect
Order in Belarus came in 18 days immediately to the mailbox. This product is ordered again. Very like the quality! The first time I ordered almost six months ago. The elastic still holds well, did not stretch and did not break. Seller recommend!
Received Women’s Silk Hair Band as described. Very good quality
In principle, fun but they are little thought to be pomassivnee second time would not buy but still not as bad
Threads do not stick out the elastic band tight what you need, the color corresponds to the pleasant to the touch I recommend
thanks to the store! the quality of is great!